Terms & Conditions

Thanks for using our website and related online services (the “Services”). The Services are provided by Shift iQ, operated by InSite Information Systems Corp. (“InSite,” “we,” “us,” or “our”), located at 1055 West Hastings Street, Suite 300, Vancouver, BC V6E 2E9, Canada.

By accessing or using the Services, you (“you” or “your”) agree to these Terms of Use (“Terms”). If you do not agree, you must not use the Services. These Terms form a binding legal agreement between you and us.

These Terms apply to your use of the Shift iQ website and publicly accessible online services only. Separate terms and agreements apply to the use of Shift iQ platforms, products, or accounts once created, and those agreements will govern in the event of any conflict.

Our Services are diverse, so additional terms or requirements may apply to specific offerings. Any such additional terms will be presented at the time of account creation, product access, or service activation and are not governed by these website Terms.

Geographic Scope and Governing Law

These Terms apply globally. To the extent permitted by law, these Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.

Nothing in these Terms limits any mandatory consumer protections that apply to you under applicable local law.

Please review our Privacy Policy, which explains how we collect, use, and protect personal information in connection with the Services.

Using Our Services

You must comply with all applicable laws and any guidelines or notices made available through the Services.

You must not misuse the Services. Prohibited activities include, without limitation:

• Interfering with or disrupting the Services

• Accessing the Services other than through provided interfaces

• Uploading malicious code or harmful content

• Engaging in unlawful, misleading, or abusive conduct

• Attempting to scrape, harvest, or misuse data from the Services

We may suspend or restrict access to the Services if you violate these Terms or where required to protect the Services, other users, or our legal interests.

Using the Services does not grant you ownership of any intellectual property rights in the Services or any content provided by us. You may not use our branding, trademarks, or logos without prior written permission.

The Services may display third-party content or links. We are not responsible for third-party content or websites.

Communications

We may send you administrative or informational communications related to the Services. You may opt out of non-essential communications where applicable, as described in our Privacy Policy.

Accounts

Certain features of the Services may require you to create an account. You agree to provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Account-related access, permissions, monitoring, and administrative controls are governed by separate platform or product terms, not these website Terms.

Privacy

Our Privacy Policy explains how personal information is handled in connection with the Services. These Terms do not alter or replace the Privacy Policy.

User Content

Certain areas of the Services may allow you to submit content (“User Content”). You retain ownership of your User Content.

By submitting User Content through the Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, display, and use such content solely to operate and improve the website Services.

User Content submitted through platform features, assessments, or customer environments is governed by separate platform or product terms.

You represent that you have the rights necessary to submit User Content and that it does not violate applicable law or these Terms.

Artificial Intelligence and Automated Features

Public-facing descriptions, previews, or examples referencing analytics, automation, or assessments on the Services are provided for informational purposes only.

Any use of artificial intelligence or automated decision-making within Shift iQ products or platforms is governed by separate product-specific terms and documentation.

Software and Downloads

If the Services include downloadable materials, you are granted a limited, non-transferable, non-exclusive license to use them solely in connection with the Services and in accordance with these Terms.

Modifications to the Services

We may update, modify, suspend, or discontinue the Services (or any part of them) at any time. We will use reasonable efforts to provide notice of material changes where appropriate.

Disclaimers

The Services are provided “as is” and “as available.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by law, InSite Information Systems Corp. shall not be liable for indirect, incidental, consequential, or special damages arising out of or related to your use of the Services.

Our total aggregate liability relating to the Services will not exceed CAD $100, unless a higher amount is required by applicable law.

Indemnification

If you use the Services on behalf of a business or organization, that entity agrees to indemnify and hold us harmless from claims arising from misuse of the Services or violation of these Terms.

Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on the Services. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Services.

Governing Law and Dispute Resolution

These Terms are governed by the laws of British Columbia, Canada.

The courts located in Vancouver, British Columbia shall have exclusive jurisdiction, except where mandatory consumer protection laws require otherwise.

Last updated: September 1, 2026