Customer Success Story | SkilledTradesBC

Shift iQ supports high-volume exam delivery, reporting visibility, and ongoing program administration across regulated trades environments. The platform operates within a broader ecosystem supporting over 262,000 users, including more than 47,000 registered apprentices, and facilitates approximately 27,000 exam attempts annually.

This requires a system capable of delivering high-stakes assessments and structured learning consistently at scale.

Shift iQ enables the secure delivery and management of Standard Level Exams (standardized assessments written on the last day of in-school technical training that typically contribute 20% of the overall mark, or require a passing grade), Final Certification Exams (Certificate of Qualification or Interprovincial Red Seal exams covering all levels of an apprenticeship, written in-class or at designated locations across B.C.), Challenge Level Exams (for experienced workers seeking credit for individual program levels), and Challenge Certification Exams (for Trade Qualifiers with extensive experience seeking full certification without completing a formal apprenticeship).

The platform also supports exam accommodations and support options for candidates with specific needs, flexible scheduling through the SkilledTradesBC Portal and designated provincial locations, as well as standards management to ensure consistent, auditable exam delivery aligned with program outlines and provincial requirements.

Learning and assessment workflows are managed within a single environment, ensuring learner activity, progression, and certification outcomes are tracked consistently.

Delivery is fully web-based, supporting access across training providers, employers, and learners without installation requirements.

Structured content delivery includes standardized learning modules and assessments, including SCORM-based content and structured online training materials. Accessibility considerations are incorporated into platform configuration, supporting consistent access across user environments and devices.